Ordering a sample kit with the dimensions of your glass block serves two essential purposes. Since your kit includes four different shades of film, it gives you a preview of how the different tint shades will look and perform on your blocks. Thus, you can compare the samples side by side and decide which one you favor. More importantly, previewing samples on your blocks will confirm whether the film dimensions you’ve given us are the correct size.
Though we do not offer refunds, we are aware that packages can be mishandled during shipping. Should you receive a package that is damaged, please refuse the package. USPS will send it back to our factory and you will not incur any charge for return shipping. After your package is returned to us, we will gladly ship out a replacement kit within 48 – 72 hours.
Kits are shipped out from our Florida facility within 5-7 days from the time orders are received.
*If ordering from outside the U.S. please contact customer support: firstname.lastname@example.org
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